Faulty connection & poor serviceSat, 22 Feb 2020 - INTERNET SERVICE - West Bengal
The internet connection is interrupted & faulty with ping loss issue persisting for more than past six months. Multiple complains raised which have been closed without any resolution. The customer care is rude and technical support is non-existent. The local vender is not bothered and keeps giving false promise of resolving the issue without ever working on it. Ticket no.618635WN190220 has been closed multiple times without resolving the issue and reopened again which is still open. There is no escalation point and very poor governance of issues. I feel I am being cheated continuously as I am not getting the least of the service that I am supposed to get.