Misleading and false representation against my Videocon Led tv complaint

Dear Sir/Madam,  With due respect,                                  I need to bring in your kind notice that my comlaint is still laid down since 10 September,  2019 against my Videocon TV.  Sir,  during this period I registered my complaint through mail,  telephonic and not only this but also I visited their head office and mat concern person Mr. Vinay he also assured to resolve my comlaint before festival Holy.  Sir my father and sister exired in feb 2020, lockdown started since 22March and you now how we passed to these days without entertainment on television.  We have  all recorded and correspondence record for your kind consideration.  Sir now we demand a respected compensation.  Sir,  we request you to take this case on priority and do the needful as soon as possible.  Thanks & Regards Abhay Kumar 8800729007