d2h not recharged

Mon, 11 Jun 2018 - ELECTRONICS - Tamil Nadu
Dr. Muniyaraj person
Tamil Nadu State
ELECTRONICS Industry
Videocon Company
Credit Dispute dispute
Refund claim
Complaint Details

<p class="MsoNoSpacing" style="text-align: right;" align="right"><span style="font-size: small;">Madurai</span></p>rn<p class="MsoNoSpacing" style="text-align: right;" align="right"><span style="font-size: small;">11.06.18</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: small;"><span style="color: #222222; background: white;">Dear Sir/Madam,</span></span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">My Videocon D2H<strong>&nbsp;customer ID is 211120884 (1+1 connection)&nbsp;</strong>and my registered mobile No. is 9488002059. But when I tried to get Videocon connection a few months back I also got one more customer ID 207633840 (which is not in operation) and registered mobile for this ID is 9488002068.</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">On 19.05.18, I have paid Rs. 7188.00 (Transaction ID: 107373367337) for one year recharged through Videocon website (https://www.videocond2h.com/recharge.php) for one year but wrongly for the ID which is not in operation. The plan was South New Diamond (1+1 connection).&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">I spoke to them through their customer care number several times every day from 19.05.18 and requested to recharge or refund the amount. Mechanically they replied to send e-mail to solve this issue. Accordingly, I send e-mail on 19.05.18 and reminders on 27.05.18 and 05.06.18. Then I wrote e-mail on 07.06.18 to </span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: small;"><strong><span style="color: black;">S. Rajasekar</span></strong></span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: small; color: black;">MASI TOWER, 1st floor, No.6, ganapathy colony (100 FT. Road) </span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: small; color: black;">Ekattuthangal, Chennai - 600032</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal;"><span style="font-size: small; color: black;">Phone No. : 044 48619619</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small;"><span style="color: black;">Email :&nbsp;<a href="mailto:nodalofficer.tn@dishd2h.com" target="_blank"><span style="color: #1155cc;">nodalofficer.tn@dishd2h.com</span></a></span></span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">So far I have not received any reply from Videocon d2h and refund. This has created a lot of mental agony and tension and also consumed a lot of my valuable time. Hence I kindly request you to file case against Videocon d2h to get the refund and compensation of Rs. 25,000/- for the torture they given to me.</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">Prey for your kind intervention and file the case.</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">Thank you</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">With regards,</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">&nbsp;</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">Dr. Mayilsamy MUNIARAJ,</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">Scientist-D,&nbsp;<br /> ICMR-Vector Control Research Centre Field Station,<br /> No. 4, Sarojini Street, Chinna Chokkikulam,</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">Madurai -&nbsp;625 002,</span></p>rn<p class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; background: white;"><span style="font-size: small; color: #222222;">Tamil Nadu, India.<br /> <br /> Mobile: 9488002068</span></p>

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