No internet since 3days and no resolution provided.

Sun, 08 Dec 2019 - INTERNET SERVICE - Maharashtra
Lester Pereira person
Maharashtra State
INTERNET SERVICE Industry
Vasai Cable VCPL Company
Unsatisfactory Services dispute
Compensation claim
Complaint Details

Today being third day vcpl internet is not working. 

Since friday morning 6am around i checked and internet was not working,

Lodged complaint at evening around 9:00pm. 

Whole Saturday i made 3 calls morning afternoon evening and they told technician will come and visit, but no on came and internet was still down. 

Atoday also the internet is down and no one have solved it yet.

My home is equipped with smart home devices, my cctv is also not working because if this.

Internet availability is critical for me. 

I have subscribed to 1year plan and half the year is remaining

There is no escalation matrix available.

I am tired of calling the customer care again and again.

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