Non Delivery Of ProductWed, 24 Aug 2016 - ECOMMERCE - Delhi
I have ordered a tool box with order number - TOD105866907 on 15th August with pre payment through my debit card.
This has been shipped on 16th August with tracking number - S1050710467412.
But courier company not delivering the product, but sending false notification of non delivery due person not present since 22nd August. I have sent a mail complainy with Tolexo on 23rd August having ticket number - 550912. But till 25th August same case occurs and no response has been given tolexo over mail or via telephonic conversation .
This is wrong to take the money and harras customer with wrong reason . If they cannot fulfill order they should close their operations. Please help resolve same.