Cheated Customer Of - Tikona Worst Internet Service given

Fri, 22 Apr 2016 - INTERNET SERVICE - Lakshadeep
Harassed Consumer person
Lakshadeep State
INTERNET SERVICE Industry
Tikona Broadband Company
NA dispute
NA claim
Complaint Details

Dear Sir  Madam, My user id is - "1111074984"...I am experiencing very poor internet service from the very day I have installed tikona. Every day there is a down time of at least 4- 5 hours or sometimes the entire day. Many a times the engineers have come to sort the problem ... but the problem still persists.I have been using Internets of many reputed companies for 10-15 yrs at my office, but was never facing problems of down time. Here with Tikona I am facing only down time problems. I call up at the Customer Care & have to hold the line for 10 mins after at without any correspondence the line gets disconnected... I waste my time & money. I lose my business because of downtime. Who is responsible for this WORST internet service. For which kind of service are you taking payments from customers like me... & giving nonstop SMS & payment calls. ??????? You want to give zero service & take payment every month from us ... Why should I pay if I am unable to use the internet connection Kindly ensure I shall make the payment only if I am satisfied with Tikona's internet service without down time or interruptions. Don't give payment calls or SMS ...

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