Non receipt of right money from SBI ATM

Sat, 03 Feb 2018 - BANKING - West Bengal
Md Raj person
West Bengal State
BANKING Industry
State Bank of India Company
Poor Services dispute
Refund claim
Complaint Details

 
Respected Sir, 

1.  My name is Md Raj of Vill+PO- Bokghara,  Dist -Murshidabad, West Bengal serving with Indian Army in Bihar Regiment as a Clerk now posted with Danapur Cantt, Patna Bihar. My account No. DSP 20050593998.when I was on leave I was withdrawl of Rs 30,000/- in ATM No IBBN 000098027 vide Txn No 5286 dated 2312/27 time at 1850 hours under the bank of SBI sagardighi Railway station, Sagardighi, murshidabad, west bengal ( Bank code 14044) but ATM machine only withdrawn Rs 28,500/-.  14 no. of 2000 Rs note and 1 No. of 500 Rs Note. Then I was complain in Customer Service Centre vide Ticket No 3610131122.  After 10 days SBI customer care replied that you will tell lie. ATM paid you full amount. You have any proof that ATM paid 28500/-? I reply that you check your ATM video footage of this time that will proof of my less payment and I have two witness who was seen my low payment of Rs 28500/- instead of 30,000/- Then I go to home branch SBI Danapur cantt manager also told that you tell lie. Nobody believe my problem.
 
2.   In view of the above you are requested to fill amma case agaisnt SBI ATM fraudment and solve the matter on priority as posibile due to I facing financial hardship for this.
 
3. I shall be thanfull of act of this kindness.
                            Thanking you

                          


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