Sony Mobile Complaint -|- Complaint regarding service Center _Happy Care

Fri, 10 Jun 2016 - MOBILE PHONES - Orissa
samir person
Orissa State
Sony Mobile Company
Poor Services dispute
Repair claim
Complaint Details

Hi,  This is to inform you that today I have went to sony mobile service center-(Haapy Care, Nayapalli) for repair my handset at 01:55pm,  But the executives are sited there behave like owner of the company and which way they are talking. Also like to inform you that if a customer drive to 15km with temperature of 38” C to your service then they cant wait for 5 min. In front of gate there have a board as there written the lunch break time from 01:00pm to 02:00 pm and then how come the change the timing from 2:00pm to 03:00pm,  If the time has been changed then why this board was not rectified . I have requested them to entry my handset as it will take 5min to entire but they directly deny me and asked me to wait for 1hr or come after 3:00pm,  Is it a service provide to customer. So requesting you to take appropriate action against it & or I will go to next step. Regard’s Samir


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