faulty product sold and refund denied

Thu, 09 Nov 2017 - MOBILE PHONES - Karnataka
saquib khan person
Karnataka State
MOBILE PHONES Industry
Samsung Mobiles Company
Counterfeit or Fake or Duplicate Products dispute
Refund claim
Complaint Details

<p>I buyed a gear icon x from samsung store in mysore and it was delivered me faulty.on thr next day i came to return the product when i was sure that its faulty as right earbud eas not charging and not even detected by computer.</p>rn<p>&nbsp; The showroom person told me that it will be send to repair and cant be replaced as they dont have stock.&nbsp; What the hell why would i use a repaired product when i payed for new.</p>rn<p>&nbsp;</p>rn<p>Anyway i gave him as i thought may be the problem was small and it may be solved easily.now they have the iconx with them from 2 days and when ever i called them,he says half and hour i will tell u..he is just passing time</p>rn<p>&nbsp;</p>rn<p>I am not able to understand how can samsung store people do this with me. This has just made me lost trust on samsung.</p>rn<p>&nbsp;</p>rn<p>Kindly solve my problem.i am attaching my bill.</p>

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