Complain regarding defecive fridge and not taking any action regarding it

Mon, 25 Mar 2019 - ELECTRONICS - Uttar Pradesh
Vikram singh person
Uttar Pradesh State
ELECTRONICS Industry
Samsung Electronics Company
Defective or Faulty Products dispute
Replacement claim
Complaint Details

My brother Vikram singh had buyed a fridge worth 15350 inrfrom lakhani electronics  which is situated at college road barhalganj, Gorakhpur  on 04/11/2016, and with one month the fridge stoped working, and called the shop to replacement but they denied, they said to call costmer care, we called coustmer care, they send one executive and he said they will charge 3500 for replacing compreser, even the fridge was in guarnatee period they denied to repair free of cost, from then we are trying to call and replace the frideg but not even shop owner and neither company is intrested in helping us. We need help 

rn

                                              Thank you

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