Claim Rejected without ReasonTue, 28 Jul 2020 - INSURANCE - Gujarat
Purchased Policy No DOM0010660000100 in Mar 2019 and after 01 years i got sudden Lower Abdomen pain durin journey, after journey of 24 hrs i reported to Hospital and Hospital declaired that it may be due to urine infection due to less use of water and use of dirty toilets of hotels during journey. During IPD i informed Royal Sundaram General Insurance and after 04 Days Discharged from hospital and submitted file for reimbursement ( File No hra0342468), After several Calls in customer care, and emails on given ids, personal visit to Officials of Royal Sundaram General Insurance. I didnt got any answer, they always excused me that due to covid it may be late, Finaly i emailed Royal Sundaram General Insurance and also copied same to IRDA. After 04 mothes they answering me that your claim is rejected, and not giving any reason for that. During this period i visited Royal Sundaram General Insurance office, official, used mobile ohones, emails and finally i expensed approx INR 9000 xtra to know the status of my claim.
Here i would like to complain for my mental, financial and physicall harrasment by Royal Sundaram General Insurance. and i am facing financial problem due to that.
The purpose for which i purchased policy from Royal Sundaram General Insurance, is reason to harrasment.
I need justice.