227850

I have purchased LG Refrigerator from Sangeeta Fraser Road Patna on 24.05.2018 & taken delivery on 26.05.2018 vide Bill Num.1018 Dt 24.05.2018.

On 19.06.2018 ,i heard some sound is coming from Refrigerator.

I compained at LG Custoner Care vide complain num.is RNP180619049043

LG representative came on 20.06.018 and after 3 hours working said that one another person will come tomorrow.this defet he could not rectifed.

on 20.06.2018 evening i went at Sangeeta shop & told about the defective refrigerator.

there LG representative asked me for RNP number & that i have provide to him which i have get from customer care.

I taled with Proprietor of Sangeeta about the defect & told him to exchange this defective Refrigerator with New one,because i am facing problem within 20 days of its installation.

No doubt at that time my voice was some loud ,because i never aspect that i would delivered defective refrigerator.

Proprietor says that exchange is not possible even if problem would come after 2nd days of installatio and if i talk with loud voice then he will not provide me service also.

i follow up with Customer Care & LG mechanic came on 21.06.18 7 worked for about 4 hours.

next days again i complain & get assuranse from LG Area Sales manager that he is sending some another senior mechanic ,he will see the problem.

on 22.06.18 that senior mechanic worked for about 7 hrs 7 till now my Regrigerator is not working properly.

       So now i pray to court to provide me Rs.27850/-refrigerator Cost & Rs.200000/ for mentally harrasment.

Regards

Gulab Chand Agarwal

Aga Hussain Ka Chauraha 

Hajigung Patna City Patna 800009

Mob: 9931064816 ,9771414016