Naveen Kumar Thu, 12 May 2016
Yes. Effective from July 1, 2011, banks have to pay customers Rs. 100- per day for delays beyond 7 working days. The compensation has to be credited to the account of the customer without any claim being made by the customer.If the complaint is not lodged within 30 days of transaction, the customer is not entitled for any compensation for delay in resolving his her complaint.