dear sir

mai ek csp state bank ka chalata hu .01/03/2016 ko AEPS ke dwara tranction karte samay tranction failure ho gaya but customer ke account se 25000 debit ho gaya mai apne bc (vedavaag system limted)ke pas bahut bar mail phone se complain ki but aaj tak mera customer ka paisa refund nahi hua.mai bahut mansik pira se gujar raha hu.

please help me

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