Excessive money charged and no service provided for 2 out of 5 days

Sat, 09 Jun 2018 - AUTOMOBILES - West Bengal
ankit jain person
West Bengal State
AUTOMOBILES Industry
North Star Tour & Travels Company
Price Unfairly Charged dispute
Compensation claim
Complaint Details

We planned 5 days trip to North East India.

We booked 5 days taxi of Rs 24980 using Wiwigo Travels having office in Delhi.

Wiwigo have partnership with North Star Tour and Travels in Siliguri for tourist bound to North East India.

When we reached at Bagdogra Airport for our 5 days trip, North Star Tour and Travel (run by Kamal +91-7797341813, +91-7797341600) denied TAXI and asked for Rs 14000 additional money.

 

They also did not provide last 2 days taxi for which we had to spend Rs 8000 more.

 

We faced so much problem during the entire trip in dealing with North Star (Kamal) and was completely harassed during the entire trip because of the false promises made each day.

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