consumer rights against IFB

Fri, 22 Apr 2016 - ELECTRONICS - Andra Pradesh
Harassed Consumer person
Andra Pradesh State
ELECTRONICS Industry
IFB Company
NA dispute
NA claim
Complaint Details

Sir I have filed my complaint on online for front door lock damage on September and agent came to my home and he just checked the door and told that we have to order the front door it may take about one week my father with anger because he was irritated so he said ok then he asked about service charge my father said after fixing the door I will give the total money .so he left my house .while leaving he told about advance 500rupee but hehe don't took the advance but he said that after fixing the door he will take the money and he left.After that on September 26 morning I called Ifb care and I apologize to the manager and I asked for door to orders and he said OK .Till now I am calling every day they are saying the spare will be next week till yesterday. Today they are saying that we said to the agent that we don't want the spare. I was so much irritated because I am calling them every day and they saying that your spare will be in shipping .so please make agent about the customer listen clearly and management too.since I am calling every day then also they didn't place the order but they are asking the details about washing machine and problem

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