worst service & false promises

Mon, 04 Jul 2016 - AUTOMOBILES - Telangana
Santhosh kumar p person
Telangana State
AUTOMOBILES Industry
Honda Motorcycle & Scooter Company
Unsatisfactory Services dispute
Replacement claim
Complaint Details

Its been only 3 years 6 months i have purchaced a vehicle from JSP HONDA,  from almost 1 year I am running behind Honda dealer,JSP Honda for same complaint I have approached them nearly 20 times, but no one responded proproperly even the managers doesn't know anything, just they will keep in word not in practical, I have raised the same in Honda portal nearly 4 to 5 times but no use just they will call back saying so please bring your vehicle we will resolve the issue but nothing will happen they will keep it for one full day and give back in the same way, I don't know been after raising the same issue in Honda portal no one is responding properly. Even I have told them I will go to consumer court they have told OK you can go ahead, some one from Honda team suggested to take the vehicle to other showroom for second suggestion, I have did that and updated the issue, here in the first show room JSP HONDA they saidbthere is no issue in the vehicle but when I took it for second opinion in other showroom PRATUL HONDA they have charged me Rs. 4000/- change for some parts replacement now again the problem is same nothing changed till now, there is problem in engine they are not ready to accept,  They are claiming that we have changed all the parts in the engine, but changing the part's is not a solution without solving the exact problem I need some help in this either they have to replace the vehicle or they have to resolve the issue, as per my opinion they can't resolve the issue I am watching them since 1 year. Every time they will try to to put the fault into customers account

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