regarding warranty service

Sat, 11 Nov 2017 - COMPUTER & PERIPHERALS - Bihar
Ram Nath Choudhary person
Bihar State
COMPUTER & PERIPHERALS Industry
Dell Company
Warranty Issues dispute
Repair claim
Complaint Details

Dear Sir/Mam rnI have filed a complaint with dell customer support complaint no 955042705 on 11-10-2017 regarding improper functioning of my monitor which was purchased on 30-10-2014. They replied that the warranty has been over since the manufacturing date is more than 3years 6 months which was supposed to be updated by the dealer but wasn`t upadted. since warranty was supposed to be of 3 years. now customer support as well as the dealer both denied the customer service, the dealer asked to solve issue the company wheras company said that the warranty was not updated by dealer and hence warranty has been void. Saying these words they extended the time period and now they claimed that your warranty has been over.rnSo, I request you to kindly look into the matter for this I will be highly grateful to you.rnRegards,rnRam Nath Choudhary

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