Prohealth Protect -Family Health plan complaint

Sat, 30 Jul 2016 - INSURANCE - Goa
Rahul person
Goa State
INSURANCE Industry
cignattk.in Company
Deficiency in Services dispute
Compensation claim
Complaint Details

I purchased a Family Health care Plan on 11 Jul Last year that is 2015. On 08 Jul 2016 I renewed the same on on website after repeated calling/reminders from their company. The renewal was for 02 years and i made complete payment of Rs18, 898.58. Neither the policy is renewed nor any one has contacted. On calling the customer care, i have been apprised of receipt of full payment however the customer care was unable to help and asked me to write the mail and that he (Mr Aman) shall escalate the issue. However he was helpless as there was no one to deal with the matter on weekend.

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