didnt receive mentioned benefit on recharge amount

Sun, 25 Feb 2018 - MOBILE SERVICES - Himachal Pradesh
Himachal Pradesh State
Bharti Airtel Company
Credit Dispute dispute
Compensation claim
Complaint Details

<p>on 16 feb. 2018 i recharged my airtel no 8894894595 via PAYTM with ₹93...my no. Is entitled for offer of unlimited calling +1 GB data for 28 days...after recharging i get a SMS from airtel that you have successfully received tha offer but when i checked data validity is only for 10 days...i contacted airtel customer care and they promised that the validity will be extended to 28 days...within 24 hrs..i called them 2-3 times since 16 feb..and each time they are with same reply...today is last day of my DATA validity..today when i called them they said that you had recharged your no. Via THIRD PARTY APP thas why you will not receive benefit..i said that nothing like this is mentioned that you have to only recharge from airtel app or retailer.... But they start arguing and denying my problem ...i have that message which i get from AIRTEL after recharge of my number.</p>rn<p>&nbsp;</p>rn<p>&nbsp;</p>rn<p>&nbsp;</p>rn<p>please help me out...</p>


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